FAQs

Some frequently asked questions and answers.

• How Do I Set Up a Unique Username for each employee to login with?
• How Do I Convert a PDF to Excel?
• What type of SMS messages are included in Salon & Spa Edition?
• What type of emails are included in Salon & Spa Edition?
• EU General Data Protection Regulation (GDPR)
• How do I contact support?
• How do I retrieve my medspa data?
• Why Does My Email Auto Fill For All Clients/Employees?
• How Do I Log In to Subscription Management & Manage Add-Ons?
• Why Do Appointments Revert After an Edit?
• How Do I Clear My Cache and Cookies on All Browsers?
• How Do I Clear Cache and Cookies on Android?
• Why Aren't eSMS Messages Sending?
• Why Aren't Reports Opening?
• How Does Credit Card Processing work via Envision Cloud (PCI Regulations)