1. Schedule
  2. Appointment Options

Begin Service

An overview of the appointment progress option

 begin service-1

Selecting to begin service will show that the appointment has started for the client and provider. This is used in a report to show how long it takes providers to perform specific services.

The Client Appointment Progress screen is available with PatientNow Essentials. To upgrade your account, please contact our Sales Team at 800.436.3150 or sales@patientnow.com.

With PatientNow Essentials, you have the option in the Company Settings to enable an option to use an enhanced window to add the appointment to the Appointment Progress screen. You can find this option under Schedule Options > General Schedule Options > General Options. The checkbox is shown below.

begin service checkbox

If this feature is enabled, you will have a window pop up after selecting to begin a client's service.

appt status-1

Use this box to enter the resource and appointment status.

Once entered, select to Begin Service. This will allow the appointment to show on the Client Appointment Progress screen. To learn more about the Client Appointment Progress screen, check out this article.